Terms of service

 

ERMS OF SERVICE

Effective Date: February 9, 2026

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ from how they appear on your screen due to your device settings. We do not warrant that the quality of any products purchased will meet your expectations. All product descriptions are subject to change at any time without notice.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Prime Secure Systems reserves the right to accept or decline your order for any reason. Your order is not accepted until Prime Secure Systems confirms acceptance. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy at https://primesecuresystems.com/policies/refund-policy.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Unless otherwise stated, posted prices do not include taxes or shipping charges.

You agree to provide current, complete and accurate payment information for all purchases. You represent and warrant that the credit card information you provide is true, correct, and complete, and that you are authorized to use such card.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you. Please refer to our Shipping Policy at https://primesecuresystems.com/policies/shipping-policy for full details.

SECTION 6 - INTELLECTUAL PROPERTY

All content on our website, including trademarks, text, graphics, logos, images, and software, is the property of Prime Secure Systems or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes only.

SECTION 7 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services to violate any laws, infringe intellectual property rights, harass or harm others, transmit false or misleading information, send spam, impersonate any person or entity, or engage in any conduct that restricts others' use of the Services.

SECTION 8 - DISCLAIMER OF WARRANTIES

The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components.

SECTION 9 - LIMITATION OF LIABILITY

Prime Secure Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount you paid to us in the 12 months preceding the claim.

SECTION 10 - INDEMNIFICATION

You agree to indemnify and hold harmless Prime Secure Systems and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Services or your violation of these Terms.

SECTION 11 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New Mexico. You and Prime Secure Systems consent to venue and personal jurisdiction in the courts of New Mexico.

SECTION 12 - DISPUTE RESOLUTION

You must contact us at gail@primesecuresystems.com within 30 days of an issue arising to attempt informal resolution. Unresolved disputes shall be settled through binding arbitration under the rules of the American Arbitration Association. All disputes must be resolved individually and not as part of a class action.

SECTION 13 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time by posting updates to our website. Your continued use of the Services following any changes constitutes acceptance of those changes. You can review the most current version of these Terms at any time at https://primesecuresystems.com/policies/terms-of-service.

SECTION 14 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

SECTION 15 - CONTACT INFORMATION

Questions about these Terms of Service should be directed to:

Prime Secure Systems 1009 Sandia Dr, Hobbs, NM 88240, United States Email: gail@primesecuresystems.com Phone: 1-575-691-6995